Shipping & Tracking

Our Promise

We'll work diligently to complete your order and ship it out quickly. Your satisfaction is our motivation, and we want to get your order to you as quickly as possible.

• All orders are processed upon receipt.
• Please allow up to 2 business days for processing and filling your order.
• Estimated processing and shipping times do not include weekends, holidays, or non-business days.
• Unless you select First Class Mail, shipping is free.
• When you check out, you will choose your shipping method.
• We ship packages in the order they are received.
• It usually takes 7 business days or less for your package to arrive after you place your order.

Standard Shipping

Delivery may take up to 3 - 5 business days based on the selected product's transit time.

Our delivery times are based on orders placed Monday through Friday. We will process all orders received after 2:00 PM CST the following business day.

Shipping Accuracy

Check your shipping address carefully! If an address error is made, El Paisa Mercadito reserves the right to make corrections and to limit refunds and replacements.

Only correctly addressed orders are covered by our guarantee. The address on the order acknowledgment is the only one guaranteed for delivery.

Shipping To PO Boxes

In addition to PO Boxes, we can also deliver to APO and FPO addresses. We also deliver to rural addresses with complete addresses and telephone numbers.

International Shipping

We do not ship internationally. Our products are shipped to all 50 states in the United States.

Order Tracking

You will receive a shipment confirmation email when your order is ready. We ship most orders within two business days of receiving them. The email will include shipment details, your tracking number, and a link to the USPS website. Click on the tracking number near the bottom of the email to track your order.

Business Days & Holidays

Except for federal holidays within the United States, all orders are processed and shipped Monday - Friday. Orders placed after the cutoff time will be processed the following business day based on the shipping method selected at checkout. Our distribution center does not ship packages on weekends or US holidays:

• New Year’s Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veteran's Day
• Thanksgiving
• Christmas